Customer Banking Specialist - Campbelltown

CommBank

Campbelltown, AU
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing company processes and procedures.

Matching Summary

As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial Health Checks
  • Digital banking options demonstration
  • Problem-solving and effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Interest in career growth
  • Improving financial wellbeing
  • Building customer relationships
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter