Semco - Part-time Csr

SEMCO

Port Huron, MI, United States
Base: $22.11 to $31.25 ph; benefits: health insura...
Fully remote
Respond timely to customer calls
Provide timely and accurate information
Process customer requests
The CSR is responsible for providing effective customer service for all internal and external customers

Job Summary

  • The CSR is responsible for providing effective customer service for all internal and external customers.
  • AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide affordable energy to our customers.
  • We offer a competitive salary range of $22.11 to $31.25 per hour, commensurate with experience, education, and skills.

Matching Summary

The CSR is responsible for providing effective customer service for all internal and external customers.

Salary

Base: $22.11 to $31.25 per hour; Benefits: health insurance, retirement plans, paid time off

Skills & Requirements

Must-have

  • Respond timely to customer calls
  • Provide timely and accurate information
  • Process customer requests
  • Conduct necessary research
  • Explain program, coverage, and costs
  • Meet performance and quality metrics

Nice-to-have

  • Positive work atmosphere
  • Effective interactions and communications

Key Requirements

  • High School Diploma/GED
  • 1+ years of customer service experience
  • Excellent written, oral, and listening skills
  • Excellent organizational skills
  • Working knowledge of PC business software
  • Ability to learn new systems/software
  • Located in or near Port Huron, MI

Work Rights

Not specified

Tailored Resume

Cover Letter