Cx Consultant (chinese Speaking)

Maersk

Vietnam
On-site
Customer channel management
Case management
Customer onboarding
Maersk is seeking a Chinese-speaking Customer Experience Consultant in Vietnam to manage customer onboarding, relationships, and various case management tasks. The position emphasizes individual contributions and requires prior experience or advanced education in a related field

Job Summary

  • Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
  • Individual work ranges from setting objectives and delivering on own work responsibilities to being a leading expert within a given field and influencing long term tactical decisions of the organization.
  • Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Matching Summary

Match Score: 85

Maersk is seeking a Chinese-speaking Customer Experience Consultant in Vietnam to manage customer onboarding, relationships, and various case management tasks. The position emphasizes individual contributions and requires prior experience or advanced education in a related field.

Skills & Requirements

Must-have

  • Customer channel management
  • Case management
  • Customer onboarding
  • Relationship management
  • Contract and dispute management
  • Chinese speaking proficiency

Nice-to-have

  • Influencing long term tactical decisions
  • Coaching and mentoring staff
  • Applying technical discipline knowledge

Key Requirements

  • Previous work experience in a related area
  • Practical knowledge obtained via advanced education
  • Chinese speaking proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter