Customer Success Mgr, Canada Strategic Account Services

Amazon

Toronto, ON, Canada
60,100.00 - 100,500.00 usd annually py
On-site
Drive business growth
Strategic joint business plans
Client management skills
The Customer Success Manager drives business growth for some of the largest Sellers on the Amazon Canada Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards

Job Summary

  • The Customer Success Manager drives business growth for some of the largest Sellers on the Amazon Canada Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards.
  • In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.
  • Customer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating selling partners regarding relevant tools, products, and services, and delivering a positive experience with our program.

Matching Summary

The Customer Success Manager drives business growth for some of the largest Sellers on the Amazon Canada Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards.

Salary

60,100.00 - 100,500.00 USD annually

Skills & Requirements

Must-have

  • drive business growth
  • strategic joint business plans
  • client management skills
  • fast-paced work environment
  • high level of ownership
  • advocate for Seller experience

Nice-to-have

  • embrace and navigate ambiguity
  • agile and inventive
  • voice of the customer internally

Key Requirements

  • Must have strong client management skills
  • Ability to manage multiple workflows
  • Must be able to work backwards with Sellers

Work Rights

Not specified

Tailored Resume

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