Customer Service Representative/ Veterinary Receptionist

AmeriVet

Not specified; competitive pyy mentioned; performa...
Not specified (assumed to be in-person based on the nature of the role)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client communication and ensure exceptional service delivery in a veterinary setting. The position involves managing appointments, processing patient information, and supporting the veterinary team while promoting a welcoming environment for clients and their pets

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and financial benefits.
  • The role requires managing appointments, triaging inquiries, and maintaining accurate patient records within a fast-paced environment.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client communication and ensure exceptional service delivery in a veterinary setting. The position involves managing appointments, processing patient information, and supporting the veterinary team while promoting a welcoming environment for clients and their pets.

Salary

Not specified; Competitive pay mentioned; Performance bonuses available

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to promote current campaigns
  • Willingness to assist with daily operations

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with scheduling software
  • Ability to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter