Lar Customer Service Coordinator (bilingual)

AIG Group

Mexico City, Mexico
Not specified (assumed to be office-based in mexico city)
Fluent spanish and english skills
2+ years customer service experience
Microsoft office suite proficiency
AIG Group is seeking a bilingual LAR Customer Service Coordinator in Mexico City to provide exceptional customer service to clients traveling in Spanish and English-speaking countries. The role involves coordinating risk mitigation activities and responding to clients' needs during emergencies

Job Summary

  • You will play a front-line role ensuring clients receive superior support while traveling in Spanish and English speaking countries.
  • The team coordinates risk mitigation activities by liaising with Medical, Security, and Compliance teams to handle emergency situations.
  • AIG fosters a culture of belonging through flexible work arrangements, diversity initiatives, and Employee Resource Groups.

Matching Summary

Match Score: 85

AIG Group is seeking a bilingual LAR Customer Service Coordinator in Mexico City to provide exceptional customer service to clients traveling in Spanish and English-speaking countries. The role involves coordinating risk mitigation activities and responding to clients' needs during emergencies.

Skills & Requirements

Must-have

  • Fluent Spanish and English skills
  • 2+ years customer service experience
  • Microsoft Office suite proficiency

Nice-to-have

  • Strong problem-solving orientation
  • Empathy and sensitivity in service
  • Ability to work with high urgency

Key Requirements

  • 2+ years of customer service experience
  • Fluent bilingual Spanish and English capability
  • Basic to intermediate Microsoft Office knowledge

Work Rights

Not specified

Tailored Resume

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