Staff Nurse - Clinical Call Center

The Ohio State University

Columbus, OH, US
Telephone call management and triage
Electronic medical record documentation
Post-discharge follow-up interventions
The Staff Nurse serves as the primary responder managing telephone calls within the scope of practice for established James patients

Job Summary

  • The Staff Nurse serves as the primary responder managing telephone calls within the scope of practice for established James patients.
  • Responsibilities include conducting initial call assessments, applying triage algorithms, and documenting all interactions in the electronic medical record.
  • The role requires following up on post-discharge or post-procedure calls and acting as a clinical resource for scheduling staff.

Matching Summary

The Staff Nurse serves as the primary responder managing telephone calls within the scope of practice for established James patients.

Skills & Requirements

Must-have

  • Telephone call management and triage
  • Electronic medical record documentation
  • Post-discharge follow-up interventions

Nice-to-have

  • Strong clinical resource for scheduling staff
  • Ability to work varying shift schedules
  • Experience with established triage algorithms

Key Requirements

  • Degree from CCNE or ACEN accredited nursing program
  • Current Ohio license or interim permit
  • Successful completion of background check

Work Rights

Not specified

Tailored Resume

Cover Letter