Customer Service Clerk

Old Dominion Shipping Inc

Fontana, CA, United States
Base: $21.35-$25.95; bonus/equity: not specified; ...
Answering phones and responding to emails
Providing rate quotes and sales bids
Handling shipment status inquiries
Old Dominion is seeking individuals to join their OD Family Culture to provide innovative solutions and exceed expectations, keeping OD the premier transportation solutions provider

Job Summary

  • Old Dominion is seeking individuals to join their OD Family Culture to provide innovative solutions and exceed expectations, keeping OD the premier transportation solutions provider.
  • This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.
  • Full-time employees are eligible for great health benefits including a zero premium medical plan, vision & dental, 401k with company match, and 15 days paid time off.

Matching Summary

Old Dominion is seeking individuals to join their OD Family Culture to provide innovative solutions and exceed expectations, keeping OD the premier transportation solutions provider.

Salary

Base: $21.35-$25.95; Bonus/Equity: Not specified; Benefits: Great Health Benefits including a Zero premium medical plan for employee only coverage, Vision & Dental, Short Term & Long Term Disability, Flex Spending Accounts, 401k Retirement plan with company match and additional company annual discretionary match opportunity, Life Insurance, Wellness Program, 15 Days Paid Time Off, 9 Paid Holidays including a birthday holiday, Tuition Reimbursement

Skills & Requirements

Must-have

  • Answering phones and responding to emails
  • Providing rate quotes and sales bids
  • Handling shipment status inquiries
  • Assisting with Bill of Lading and labeling
  • Responding to customer issues and questions
  • Scanning documents into computer system

Nice-to-have

  • Innovative solutions and exceeding expectations
  • Open company culture and work-life balance
  • Dynamic team environment and family spirit
  • Commitment to keeping promises

Key Requirements

  • High School diploma or equivalent preferred
  • 1 year customer service experience
  • Proficiency with Microsoft Office
  • AS400 experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter