Customer Support Specialist

ABB Inc

Pinetops, North Carolina, United States
Onsite
Technical and order support
Proactive customer communication
End-to-end request handling
You will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers

Job Summary

  • You will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers.
  • Ensures the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
  • You’ll be empowered to lead, supported to grow, and proud of the impact we create together.

Matching Summary

You will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers.

Skills & Requirements

Must-have

  • technical and order support
  • proactive customer communication
  • end-to-end request handling
  • Microsoft Office Suite proficiency
  • SAP experience required

Nice-to-have

  • improving customer satisfaction
  • working with diverse backgrounds
  • Salesforce experience preferred
  • fast-paced environment adaptability

Key Requirements

  • High School diploma and 3-5 years experience
  • Work authorization for ABB in the US

Work Rights

Must have work authorization

Tailored Resume

Cover Letter