Inp - Customer Service Associate Ii-consumer ( International Voice Process )
Worldpay (FIS)
Not specified
High school diploma or ged required
Two or more years call center experience
Excellent verbal and written communication skills
Worldpay (FIS) is seeking a Customer Service Associate II for their international voice process, focusing on providing customer support through various channels. The ideal candidate should possess strong communication skills and experience in customer service, particularly in a call center environment
Job Summary
This role offers the opportunity to join a talented team of innovative folks at the world's largest global provider dedicated to financial technology solutions.
The associate will serve as the primary contact for inbound customer issues, resolving a high volume of inquiries while adhering to quality standards and average handle time.
Candidates must demonstrate effective people skills to calm upset customers and end negative situations positively while potentially mentoring less experienced associates.
Matching Summary
Match Score: 75
Worldpay (FIS) is seeking a Customer Service Associate II for their international voice process, focusing on providing customer support through various channels. The ideal candidate should possess strong communication skills and experience in customer service, particularly in a call center environment.