Customer Service Representative

GENUINE PARTS COMPANY

Allentown, PA, United States
Customer inquiry response
Order entry and processing
Negotiate sale and purchase prices
Responds to basic customer inquiries regarding products, provides quotes, and handles order entry, placing customer orders via various methods

Job Summary

  • Responds to basic customer inquiries regarding products, provides quotes, and handles order entry, placing customer orders via various methods.
  • Influences gross profit through negotiating sale and purchase prices, adjusting pricing to meet customer demands while maximizing profit.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

Responds to basic customer inquiries regarding products, provides quotes, and handles order entry, placing customer orders via various methods.

Skills & Requirements

Must-have

  • Customer inquiry response
  • Order entry and processing
  • Negotiate sale and purchase prices
  • Inventory level management
  • Product sourcing
  • Cost-effective shipping determination

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer
  • Partner with Account Representatives

Key Requirements

  • Reliability, organization, attention to detail
  • Strong communication skills
  • Multi-tasking and time management
  • Moderate computer skills
  • Product knowledge preferred

Work Rights

Not specified

Tailored Resume

Cover Letter