Carglass is seeking a Field Advisor in Italy to deliver exceptional customer service and manage administrative tasks related to vehicle glass repair and replacement. The role requires proactive customer interaction, sales of complementary products, and efficient handling of administrative processes to ensure high satisfaction and conversion rates
Job Summary
The role involves proactively welcoming customers, managing their acceptance phase, and ensuring high satisfaction levels through expert advice.
The advisor is responsible for maximizing work conversion rates by identifying additional repair opportunities on vehicles in the workshop.
This position requires comprehensive administrative oversight including job tickets, insurance authorizations, inventory management, and cash handling.
Matching Summary
Match Score: 85
Carglass is seeking a Field Advisor in Italy to deliver exceptional customer service and manage administrative tasks related to vehicle glass repair and replacement. The role requires proactive customer interaction, sales of complementary products, and efficient handling of administrative processes to ensure high satisfaction and conversion rates.