Customer Service Executive

KOUFU PTE LTD

Singapore, Singapore
Front-facing customer service experience
Weekend and public holiday availability
Tenant coordination and liaison skills
The role involves attending to customer feedback and complaints professionally to ensure a positive guest experience at Marina Bay Sands

Job Summary

  • The role involves attending to customer feedback and complaints professionally to ensure a positive guest experience at Marina Bay Sands.
  • Candidates will liaise with foodcourt tenants on operational matters to maintain consistent service standards and resolve issues effectively.
  • The position requires monitoring daily operations, ensuring cleanliness, and acting as the main point of contact between customers, tenants, and management.

Matching Summary

Match Score: 85

The role involves attending to customer feedback and complaints professionally to ensure a positive guest experience at Marina Bay Sands.

Skills & Requirements

Must-have

  • Front-facing customer service experience
  • Weekend and public holiday availability
  • Tenant coordination and liaison skills

Nice-to-have

  • Empathetic problem resolution abilities
  • Strong communication across touchpoints
  • Proactive operational monitoring skills

Key Requirements

  • Experienced in front facing customer service
  • Able to commit weekends and public holidays

Work Rights

Not specified

Tailored Resume

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