Front Desk Supervisor

Four Seasons Hotels Ltd

Philadelphia, PA, US
Competitive wages; not specified; complimentary em...
Three years luxury hotel experience
Opera property management system proficiency
Shift supervision and team leadership
The role is central to the Front Office operation with the primary objective of ensuring guests experience a smooth arrival and departure

Job Summary

  • The role is central to the Front Office operation with the primary objective of ensuring guests experience a smooth arrival and departure.
  • Four Seasons Hotel Philadelphia offers competitive wages, complimentary meals, uniforms, and access to City Fitness membership.
  • Team members are expected to treat everyone they meet the way they would want to be treated themselves while delivering exceptional guest experiences.

Matching Summary

The role is central to the Front Office operation with the primary objective of ensuring guests experience a smooth arrival and departure.

Salary

Competitive wages; Not specified; Complimentary employee meals, uniforms, training, accommodation at other Four Seasons hotels, medical/dental/vision coverage, parking, SEPTA access, City Fitness membership

Skills & Requirements

Must-have

  • Three years luxury hotel experience
  • Opera Property Management System proficiency
  • Shift supervision and team leadership
  • Guest-centric service delivery mindset

Nice-to-have

  • Passion for flawless service excellence
  • Strong interpersonal communication skills
  • Understanding of guest preferences
  • Collaborative work ethic with departments

Key Requirements

  • At least three years of luxury hotel experience
  • Authorization to work in the United States

Work Rights

Must have authorization to work in the United States

Tailored Resume

Cover Letter