Customer Banking Specialist - Carnarvon (22.5hr/wk)

CBA (Commonwealth Bank)

Carnarvon, WA, Australia
Meaningful customer conversations
Digital banking options assistance
Transactional needs satisfaction
Build a personal connection with customers through meaningful conversations

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions.

Matching Summary

Build a personal connection with customers through meaningful conversations.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • digital banking options assistance
  • transactional needs satisfaction
  • financial health checks
  • personal loan applications
  • adhere to bank processes

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the centre
  • holistic customer solutions
  • community event participation

Key Requirements

  • Ability to ask right questions
  • Ability to find right solutions
  • Ability to work independently
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter