Base: $25.96 - $30.72 hourly; bonus/equity: not sp...
Client-facing workplace experience
Team leadership and coaching
Service level agreement compliance
The Senior Workplace Experience Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties
Job Summary
The Senior Workplace Experience Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.
JLL offers personalized benefits that support personal well-being and growth including a 401(k) plan with matching contributions, comprehensive medical, dental and vision care, paid parental leave, and paid time off.
This role involves leadership responsibilities such as onboarding, scheduling, coaching, and fostering a positive team culture while ensuring flawless service delivery and compliance with service level agreements.
Matching Summary
The Senior Workplace Experience Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.
Salary
Base: $25.96 - $30.72 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental & Vision Care, 401(k) with matching, Paid parental leave, Paid Time Off
Skills & Requirements
Must-have
Client-facing workplace experience
Team leadership and coaching
Service level agreement compliance
Operational adjustments and SOP development
Microsoft Office Suite proficiency
On-site workplace engagement
Nice-to-have
Hospitality-focused workplace environment
Continuous improvement and innovation
Strong interpersonal and communication skills
Event and vendor coordination
Data collection and reporting
Key Requirements
Bachelor’s degree or equivalent
5+ years relevant experience
Authorized to work in the United States without sponsorship
Work Rights
Authorized to work in the United States without sponsorship