Client Service Supervisor

Liberty Software

Grapevine, TX, United States
On-site
Lead client services team
Subject matter expert on software
Resolve escalated customer issues
Liberty Software is seeking a Client Service Supervisor to lead their Client Services team in Grapevine, TX. The ideal candidate will have a strong background in pharmacy operations, demonstrated leadership experience, and a passion for customer service

Job Summary

  • Lead the team that supports the pharmacies supporting their communities!
  • Supervise day-to-day performance of the Client Services team, ensuring high levels of responsiveness and accuracy.
  • 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost.

Matching Summary

Match Score: 85

Liberty Software is seeking a Client Service Supervisor to lead their Client Services team in Grapevine, TX. The ideal candidate will have a strong background in pharmacy operations, demonstrated leadership experience, and a passion for customer service.

Skills & Requirements

Must-have

  • Lead client services team
  • Subject matter expert on software
  • Resolve escalated customer issues
  • Mentor and coach team members
  • Monitor team performance

Nice-to-have

  • Passion for customer service
  • Professional and friendly demeanor
  • Collaborate cross-functionally

Key Requirements

  • Bachelor's degree required
  • Minimum of five years of relevant experience
  • Strong background in pharmacy operations or account management
  • Demonstrated leadership experience
  • Advanced understanding of independent pharmacy industry strongly preferred

Work Rights

Not specified

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