Senior Full Stack Engineer

Amex GBT

Mexico City, Mexico
On-site
Okta support expertise
Java backend development
Javascript frontend development
Amex GBT is seeking a Senior Full Stack Engineer with expertise in Java and JavaScript, particularly in Okta support and Identity Access Management. The role involves providing technical support, developing backend and frontend applications, and ensuring high-quality customer service

Job Summary

  • Provide end-to-end technical support for Okta, including initial troubleshooting, root cause analysis, and issue resolution.
  • Develop and maintain backend services using Java and frontend applications using JavaScript frameworks.
  • Deliver high-quality customer support via written communication, live chat, conference calls, and in-person interactions.

Matching Summary

Match Score: 85

Amex GBT is seeking a Senior Full Stack Engineer with expertise in Java and JavaScript, particularly in Okta support and Identity Access Management. The role involves providing technical support, developing backend and frontend applications, and ensuring high-quality customer service.

Skills & Requirements

Must-have

  • Okta support expertise
  • Java backend development
  • JavaScript frontend development
  • Identity Access Management support
  • SSO, SAML, WS-Fed support

Nice-to-have

  • Okta API and SDK experience
  • Process improvement mindset
  • Bug tracking and documentation tools

Key Requirements

  • 8+ years of experience in Okta Support Space
  • 3+ years in customer and technical support roles
  • Experience supporting LDAP, SSO, SAML, or WS-Fed
  • Proficiency in Java and JavaScript
  • Willingness to support 24/7 operations

Work Rights

Not specified

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