Systems Application Support - Entry Level

Visa

Ashburn, VA, United States
Base: $58,300.00 - $87,500.00 usd py; bonus/equity...
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Manage support incidents end-to-end
Track, update, and resolve incidents
Develop and distribute communications
** Visa is seeking an Entry-Level Systems Application Support analyst to join their Operations Command Center team in Ashburn, VA. The position involves managing support incidents, collaborating with other support teams, and maintaining documentation, with a focus on providing high-quality client service. **

Job Summary

  • Visa is a world leader in payments technology, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
  • Key responsibilities include managing support incidents end-to-end, collaborating with L2 support, and communicating issues and status updates.
  • Visa offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), and Paid Time Off.

Matching Summary

Match Score: 75

** Visa is seeking an Entry-Level Systems Application Support analyst to join their Operations Command Center team in Ashburn, VA. The position involves managing support incidents, collaborating with other support teams, and maintaining documentation, with a focus on providing high-quality client service. **

Salary

Base: $58,300.00 - $87,500.00 USD per year; Bonus/Equity: May be eligible for bonus and equity; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program

Skills & Requirements

Must-have

  • Manage support incidents end-to-end
  • Track, update, and resolve incidents
  • Develop and distribute communications
  • Communicate issues and status updates
  • Work on-site in Ashburn, VA
  • Weekend and Holiday work required
  • 12-hour shifts

Nice-to-have

  • Strong interpersonal skills
  • Customer-focused mindset
  • Ability to work effectively as part of a team
  • Ability to multi-task

Key Requirements

  • High School diploma or equivalent
  • 2 or more years of work experience
  • Basic knowledge of AI concepts
  • Basic knowledge of programming languages
  • Basic understanding of API

Work Rights

U.S. APPLICANTS ONLY

Tailored Resume

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