Job Summary

• Perform preventive and corrective maintenance on IT infrastructure, including servers, networks, operating systems (Windows and RHEL), and related platforms to ensure high availability, stability, and reliability of services.
• Execute incident resolution and problem remediation in alignment with Incident Management and Problem Management processes, acting as an escalation point for infrastructure-related incidents to ensure timely service restoration within agreed Service Level Agreements (SLAs).
• Implement and maintain security controls for customers, including patch management, vulnerability remediation, access controls, and system hardening, in compliance with customer security policies and best practices.

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Skills & Requirements

Key Requirements

• Minimum 5-7 years of experience
• Proficiency in Microsoft technologies
• Willing to be on 24x7 standby

Work Rights