Patient Service Representative (psr) - Obstetrics/gynecology

Advocate Health

Park Ridge, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Customer service experience
Handle difficult callers
Emr system registration
Provides efficient, high-quality service to patients for appointments, information, billing, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, billing, and referrals.
  • Responsible for patient registration, scheduling, answering phones, resolving patient questions, and coordinating diagnostic tests.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, billing, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Customer service experience
  • Handle difficult callers
  • EMR system registration
  • Answering multiple phone lines
  • Verify insurance eligibility
  • Travel to multiple locations

Nice-to-have

  • Problem-solving skills
  • Work under stressful conditions
  • Team player
  • Adaptable to schedule changes

Key Requirements

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in customer service setting
  • Ability to lift up to 35 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter