Assistant(e) Service Clients Sav - Cdd - Entzheim

Liebherr Machines Bulle SA

Entzheim, France
On-site
Customer satisfaction
Phone and email communication
Spare parts order entry
Guarantee customer satisfaction by handling calls and emails from consumers, service partners, and resellers

Job Summary

  • Guarantee customer satisfaction by handling calls and emails from consumers, service partners, and resellers.
  • Manage spare parts orders, service interventions, and collaborate with service partners, resellers, and sales teams.
  • This role requires a first experience in a call center and proficiency with IT tools like Outlook, Teams, and SharePoint.

Matching Summary

Guarantee customer satisfaction by handling calls and emails from consumers, service partners, and resellers.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Phone and email communication
  • Spare parts order entry
  • Service intervention management
  • Collaboration with internal services
  • Microsoft Outlook and Teams proficiency

Nice-to-have

  • Team spirit
  • Versatility
  • Good oral and written communication

Key Requirements

  • First experience in Call Center
  • Proficiency with Outlook, Teams, SharePoint
  • Computer tool proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter