Engagement Manager

ServiceNow

Tokyo, Japan
On-site
On time, on budget delivery
Customer desired results
Servicenow leading practice methodology
ServiceNow is seeking an Engagement Manager in Tokyo to oversee the timely and budget-friendly delivery of solutions to customers using their cloud-based platform. The role requires a candidate with substantial experience in project management, particularly in a professional services context, and a strong understanding of AI integration

Job Summary

  • The Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
  • Lead the delivery team throughout the engagement, often in collaboration with a services partner.
  • Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success.

Matching Summary

Match Score: 85

ServiceNow is seeking an Engagement Manager in Tokyo to oversee the timely and budget-friendly delivery of solutions to customers using their cloud-based platform. The role requires a candidate with substantial experience in project management, particularly in a professional services context, and a strong understanding of AI integration.

Skills & Requirements

Must-have

  • On time, on budget delivery
  • Customer desired results
  • ServiceNow leading practice methodology
  • Risk and issue mitigation
  • Lead delivery team
  • Manage engagement governance
  • Understand customer goals

Nice-to-have

  • Leveraging AI into work processes
  • Collaboration and customer agreement
  • Mentoring team members

Key Requirements

  • 8+ years progressive experience
  • Native level in Japanese
  • Authorized to work in Japan

Work Rights

Authorized to work in Japan

Tailored Resume

Cover Letter