The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation, embedding directly with strategic customers to validate emerging AI capabilities
Job Summary
The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation, embedding directly with strategic customers to validate emerging AI capabilities.
Lead a global team of Product FDEs, driving technical excellence and career growth, while ensuring operational excellence and creating a diverse, inclusive, and psychologically safe environment.
Influence product roadmaps by acting as the voice of the field, translating customer deployment patterns into actionable feedback for Product and Engineering teams.
Matching Summary
The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation, embedding directly with strategic customers to validate emerging AI capabilities.
Skills & Requirements
Must-have
AI/Agentforce architecture optimization
Agent lifecycle management
Retrieval-Augmented Generation (RAG)
Trusted execution architectures
Executive-level technical authority
Voice of the field with Product/Engineering
Nice-to-have
Thought leadership presence
Customer technical success accountability
AI and machine learning concepts
Building enablement content
Key Requirements
5+ years leading and scaling technical organizations
Deep technical understanding of Salesforce ecosystem
AI fluency across agent configuration, model security, governance, LLM integration
Working proficiency in Python, JavaScript, Apex, or Java
Proven ability to diagnose systemic failure patterns
Exceptional written and verbal communication skills
Experience leveraging product telemetry and observability data
Track record of building teams in ambiguous environments