Moment Banker

Barclays

Guernsey
Not specified (assumed onsite)
Excellent customer service skills
Strong verbal and written communication
Proven experience in customer-facing role
Barclays is seeking a Moment Banker in Guernsey to provide exceptional customer support and handle client inquiries across various channels. The role focuses on building relationships, resolving customer concerns, and ensuring a seamless banking experience

Job Summary

  • The role serves as the first point of contact for day-to-day banking needs, supporting clients through face-to-face, phone, email, or letter channels.
  • You will take ownership of queries to resolve them quickly and accurately while maintaining strict data security protocols.
  • This position offers opportunities to build positive relationships, guide new customers through account opening, and educate clients on financial concepts.

Matching Summary

Match Score: 85

Barclays is seeking a Moment Banker in Guernsey to provide exceptional customer support and handle client inquiries across various channels. The role focuses on building relationships, resolving customer concerns, and ensuring a seamless banking experience.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong verbal and written communication
  • Proven experience in customer-facing role

Nice-to-have

  • Experience dealing with vulnerable customers
  • Previous cash handling experience
  • Ability to work proactively and manage time

Key Requirements

  • Demonstrates excellent customer service skills
  • Strong verbal and written communication skills
  • Proven experience in a customer-facing role

Work Rights

Not specified

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