Dividend - Loan Resolution Specialist Iii

Fifth Third Bank

Cincinnati, Ohio, US
Base salary reflective of pyy grade range; incenti...
1-2 years of collections experience
High school diploma or equivalent
Strong organizational skills
The role involves communicating with early stage delinquent customers via outbound calls to resolve delinquency and reduce losses

Job Summary

  • The role involves communicating with early stage delinquent customers via outbound calls to resolve delinquency and reduce losses.
  • Employees are accountable for risk by openly exchanging ideas and following policies while ensuring a positive customer experience.
  • The position offers comprehensive benefits including physical, financial, emotional, and social well-being support.

Matching Summary

The role involves communicating with early stage delinquent customers via outbound calls to resolve delinquency and reduce losses.

Salary

Base salary reflective of pay grade range; Incentive compensation plan eligible based on performance; Comprehensive benefits included

Skills & Requirements

Must-have

  • 1-2 years of Collections experience
  • High School diploma or equivalent
  • Strong organizational skills
  • Excellent written communication
  • Microsoft Suite proficiency

Nice-to-have

  • Salesforce experience preferred
  • Bilingual Spanish speaker
  • Entrepreneurial culture fit
  • Willingness to perform wide range of tasks
  • Ability to work independently

Key Requirements

  • High School diploma or equivalent
  • 1-2 years Collections experience
  • Experience with Salesforce (preferred)
  • Spanish bilingual capability (preferred)

Work Rights

Not specified

Tailored Resume

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