Senior Success Guide-data360-fy27-q1-2

Salesforce

Fully remote
4-6 years customer-facing technology experience
Data cloud and ai expertise
Fluent english speaker
Salesforce is seeking a Senior Success Guide to support their Data Cloud and Agentforce platforms in a fully remote role. The ideal candidate will leverage their technical expertise in data and analytics to drive customer success and adoption of these solutions, ensuring clients achieve maximum value

Job Summary

  • The Senior Success Guide plays a critical role in helping customers realize value and accelerate adoption of both Data Cloud and Agentforce platforms.
  • This role blends technical expertise and business acumen to deeply coach customers on best practices and product capabilities across both products.
  • Salesforce is the #1 AI CRM where humans with agents drive customer success together, fostering a diverse and inclusive workplace.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Success Guide to support their Data Cloud and Agentforce platforms in a fully remote role. The ideal candidate will leverage their technical expertise in data and analytics to drive customer success and adoption of these solutions, ensuring clients achieve maximum value.

Skills & Requirements

Must-have

  • 4-6 years customer-facing technology experience
  • Data Cloud and AI expertise
  • Fluent English speaker
  • Translate technical concepts to business value
  • Deep technical understanding of Salesforce suite

Nice-to-have

  • Proactive self-starting attitude
  • Thought leadership through mentoring
  • Experience with Premier and Signature customers
  • Global cross-functional collaboration skills

Key Requirements

  • Bachelor's Degree required
  • 4-6 years experience in customer-facing tech role
  • Strong Data 360 and AI expertise preferred

Work Rights

Not specified

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