Base: starting pyy rate at $22ph, may be higher ba...
Customer service through timely quotations
Coordinate product deliveries
Use crm and phone systems effectively
Ferguson exists to make customers’ complex projects simple, successful, and sustainable
Job Summary
Ferguson exists to make customers’ complex projects simple, successful, and sustainable.
The role involves supporting sales associates by determining best products, ensuring personalized service, and coordinating deliveries.
Ferguson offers comprehensive benefits including health, dental, vision, paid time off, life insurance, 401(k) with match, mental health coverage, and inclusive family benefits.
Matching Summary
Ferguson exists to make customers’ complex projects simple, successful, and sustainable.
Salary
Base: Starting pay rate at $22/hour, may be higher based on experience; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with match, mental health coverage, family benefits
Skills & Requirements
Must-have
Customer service through timely quotations
Coordinate product deliveries
Use CRM and phone systems effectively
Respond quickly to customer needs
Upsell sales skills
Nice-to-have
Experience in Waterworks or similar trades
Highly motivated and customer service oriented
Ability to build relationships
Adapt to fast-paced environment
General digital literacy including Microsoft Office
Key Requirements
1-3 years sales or customer service experience preferred
Ability to quickly learn product knowledge and processes