Field & Customer Service Site Leader

BW Forsyth PartnersT LLC

Hunt Valley, MD, USA
Base: $100,000-130,000 annually; bonus/equity: not...
Customer satisfaction leadership
Field service team leadership
Financial performance management
Lead and develop the site’s field service team, fostering growth and succession planning

Job Summary

  • Lead and develop the site’s field service team, fostering growth and succession planning.
  • Build and maintain strong customer relationships; act as the voice of the customer to senior leadership when issues arise.
  • Our complete benefits package includes: medical, dental, and vision insurance; paid time off; 401k plan with company match.

Matching Summary

Lead and develop the site’s field service team, fostering growth and succession planning.

Salary

Base: $100,000-130,000 annually; Bonus/Equity: Not specified; Benefits: medical, dental, vision, PTO, 401k

Skills & Requirements

Must-have

  • Customer satisfaction leadership
  • Field service team leadership
  • Financial performance management
  • Customer relationship building
  • Proactive problem solving

Nice-to-have

  • People-centric leadership
  • Purpose-driven growth
  • Innovation and excellence

Key Requirements

  • 6+ years in field service/customer relations
  • Proven leadership of operational team
  • Manage multiple priorities
  • Strong technical and analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter