Customer Infrastructure Manager (cim) – Ksa/gsa

London Stock Exchange Group

St. Louis, United States
Base: $149,100 - $248,500; bonus/equity: eligible ...
Infrastructure relationship management
Customer technical stakeholder engagement
Infrastructure delivery options
This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options

Job Summary

  • This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
  • The role will serve as the primary point of contact for all infrastructure related service escalations, both customer facing and internal.
  • LSEG is committed to offering competitive Compensation and Benefits, including an Annual Incentive Plan, Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, 401(K) Savings Plan and Company match.

Matching Summary

This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.

Salary

Base: $149,100 - $248,500; Bonus/Equity: Eligible for Annual Incentive Plan; Benefits: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, 401(K) Savings Plan and Company match

Skills & Requirements

Must-have

  • Infrastructure relationship management
  • Customer technical stakeholder engagement
  • Infrastructure delivery options
  • Technical consultancy
  • Customer site documentation maintenance
  • Infrastructure issue resolution coordination

Nice-to-have

  • Emerging technologies orientation
  • Proactive and self-motivated
  • Strong analytical and problem solving
  • Leveraging available tools and systems
  • Independent work with time management

Key Requirements

  • Technical client-facing role experience
  • Good working knowledge of LSEG products
  • Functional technical knowledge across Windows servers, networking, cloud
  • Proven ability to build strong working relationships

Work Rights

Not specified

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