Makati Irecruit Engage 2025

Concentrix

Makati City, Philippines
High school diploma with 3-6 months experience
Strong computer navigation and pc knowledge
Ability to work flexible shifts in fast-paced environment
The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while clarifying requirements and using decision-support tools.
  • The role requires a courteous professional who can maintain a pleasant tone, document information accurately, and rotate shifts as needed.

Matching Summary

Match Score: 75

The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.

Skills & Requirements

Must-have

  • High school diploma with 3-6 months experience
  • Strong computer navigation and PC knowledge
  • Ability to work flexible shifts in fast-paced environment

Nice-to-have

  • Demonstrate empathy and build customer rapport
  • Skilled in multi-tasking and adapting quickly
  • Patience in all customer contact situations

Key Requirements

  • High school diploma required
  • Three to six months relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

Tailored Resume

Cover Letter