Cys - Cyber Security Service Manager - Gcsc

Leonardo Worldwide Corporation

Roma, Italy
Hybrid
5-10 years cyber security experience
Manage mss and non-managed services
Conduct service review meetings with clients
The role involves supervising the effective delivery of managed and unmanaged cyber security services while ensuring compliance with contractual SLAs

Job Summary

  • The role involves supervising the effective delivery of managed and unmanaged cyber security services while ensuring compliance with contractual SLAs.
  • The candidate will act as the primary interface for clients, coordinating technical verticals and leading periodic service review meetings to address critical issues.
  • Responsibilities include managing service onboarding, defining activation steps, and maintaining updated deliverables for security operations centers.

Matching Summary

The role involves supervising the effective delivery of managed and unmanaged cyber security services while ensuring compliance with contractual SLAs.

Skills & Requirements

Must-have

  • 5-10 years Cyber Security experience
  • Manage MSS and non-managed services
  • Conduct service review meetings with clients
  • Handle incident escalation management
  • Define onboarding steps for security services

Nice-to-have

  • Experience in technical working groups
  • Proactive problem solving skills
  • Ability to lead heterogeneous teams
  • Strong analytical capabilities
  • Willingness to travel short/medium term

Key Requirements

  • Senior level position
  • STEM degree or equivalent
  • ITIL v4 certification preferred
  • CISM or CISSP certification preferred
  • English B1 level or higher

Work Rights

Not specified

Tailored Resume

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