Bilingual Customer Service Administrator (mississauga Based: 7am-3pm)

Philips UK

Mississauga, Canada
$41,000.00 to $64,000.00; overtime eligible; annua...
Fully remote
Bilingual french and english
Customer service experience
Contact center support
As a Bilingual Customer Service Administrator, you’ll provide customer support, maintain relationships with internal and external customers, and process customer parts orders

Job Summary

  • As a Bilingual Customer Service Administrator, you’ll provide customer support, maintain relationships with internal and external customers, and process customer parts orders.
  • Your role involves being a Contact Center Agent and Parts Order Desk Administrator during business hours, with after-hours support in Reactive Planner and Quotation Administrator roles.
  • This is an office-based role in Mississauga, offering a competitive pay range, annual incentive program, training, advancement opportunities, and a comprehensive benefits program.

Matching Summary

As a Bilingual Customer Service Administrator, you’ll provide customer support, maintain relationships with internal and external customers, and process customer parts orders.

Salary

$41,000.00 to $64,000.00; overtime eligible; annual incentive program, training, and advancement opportunities

Skills & Requirements

Must-have

  • Bilingual French and English
  • Customer Service Experience
  • Contact Center Support
  • Parts Order Desk
  • ServiceMax or Salesforce CRM
  • Office-based role

Nice-to-have

  • Analytical and problem-solving skills
  • Attention to detail
  • Proactive desire to provide elevated support
  • Agile and flexible

Key Requirements

  • 2+ years of experience
  • High school diploma or equivalent
  • Canadian work authorization

Work Rights

Canadian work authorization required

Tailored Resume

Cover Letter