IT Associate Service Engineer 4 days, 12 hours rotating shift from 8-8 Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800) Location: Changi Job scope: Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality Maintain critical systems to ensure service uptime and meet operational performance targets Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules. Identify, report and address work discrepancies, defects and inconsistencies Generate and submit daily maintenance reports Perform basic system and network troubleshooting Any other tasks and duties as directed by the supervisory personnel or Management. Requirements: Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply. Must be able to work in a 12-hour rotating shift work schedule. Experience in Microsoft Office productivity software. Basic Knowledge on Window servers and Milestone VMS system troubleshooting Basic Knowledge on Local Area Networking, switch configuration and VLANs. Cheong Yeat Long | R25145358 The Supreme HR Advisory Pte Ltd | EA 14C7279