Delivery Monitoring & Service Claims Coordinator

Essity

Saint-Ouen, France
Not specified; benefits: subsidized compyny restau...
Knowledge in logistics operations
Claims resolution experience
Fluent in french and english
The role involves communicating with internal stakeholders to resolve issues impacting customers in the professional hygiene market

Job Summary

  • The role involves communicating with internal stakeholders to resolve issues impacting customers in the professional hygiene market.
  • Candidates will manage customer claims, analyze service issues, and coordinate resolutions across supply chain and customer-facing teams.
  • The position offers a hybrid work model with 2 days of home office per week, subsidized restaurant meals, and transport reimbursement.

Matching Summary

The role involves communicating with internal stakeholders to resolve issues impacting customers in the professional hygiene market.

Salary

Not specified; Benefits: Subsidized company restaurant; Participation and profit-sharing bonuses; 60% reimbursement of transport card or mileage allowance

Skills & Requirements

Must-have

  • Knowledge in Logistics operations
  • Claims resolution experience
  • Fluent in French and English
  • Strong administrative skills
  • Cross-functional collaboration

Nice-to-have

  • Commercial orientation
  • Conflict resolution skills
  • Proactive and enthusiastic attitude
  • Customer-focused mindset
  • Solution-oriented approach

Key Requirements

  • Fluency in French and English
  • Experience in Customer Service and Logistics
  • Ability to manage multiple tasks simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter