Base: £27,400 py; bonus/equity: opportunity for ov...
Leading customer service teams
Driving team performance
Resolving customer queries and complaints
You’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK
Job Summary
You’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK.
Monitor KPIs, quality, and productivity to keep standards high and ensure queries and complaints are resolved quickly, effectively, and with genuine care.
Benefits include a free bus pass, great career development and progression opportunities.
Matching Summary
You’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK.
Salary
Base: £27,400 per annum; Bonus/Equity: opportunity for overtime; Benefits: Free bus pass, great career development and progression