$135,200 -- $234,150 annually; not specified; not ...
Manage customer accounts
Develop new value propositions
Drive adoption and value realization
As an Enterprise Customer Account Manager at Adobe, you will manage a portfolio of customer accounts across the CXO solutions and work closely with sales teams to develop new value propositions and expansion opportunities
Job Summary
As an Enterprise Customer Account Manager at Adobe, you will manage a portfolio of customer accounts across the CXO solutions and work closely with sales teams to develop new value propositions and expansion opportunities.
You will guide customers through onboarding and implementation, drive adoption, and serve as the primary point of contact, building trust and strong relationships across business and technical stakeholders.
The role requires a deep understanding of key product use cases, proactive customer health management, and identifying growth opportunities through product usage insights and evolving customer needs.
Matching Summary
As an Enterprise Customer Account Manager at Adobe, you will manage a portfolio of customer accounts across the CXO solutions and work closely with sales teams to develop new value propositions and expansion opportunities.
Salary
$135,200 -- $234,150 annually; Not specified; Not specified
Skills & Requirements
Must-have
Manage customer accounts
Develop new value propositions
Drive adoption and value realization
Build multi-threaded relationships
Calculate ROI from Adobe solutions
Identify expansion opportunities
Nice-to-have
Passion for innovation and growth
Thrive in fast-paced environments
Relentless dedication to marketer success
Key Requirements
5+ years customer success/account management/sales experience
High-tech (SaaS) company experience
Deep understanding of Marketo, Adobe Analytics, Adobe Target, Adobe Experience Platform, or similar
Experience developing account strategies
Experience leading projects from conception to closure
Experience building trusted relationships with executives
Experience running a full sales cycle
Bachelor’s degree or equivalent practical experience