Technical Product Engineer - Ddp

Applied Materials Inc

Xi'an, China
Not specified; not specified; benefits include hea...
Technical support for customer escalations
Fleet performance and system installation
Alpha and beta site hardware support
The role serves as the primary technical intermediary between customers and the division for escalations and fleet performance

Job Summary

  • The role serves as the primary technical intermediary between customers and the division for escalations and fleet performance.
  • Candidates will provide Alpha and Beta site support for new hardware, software, and process designs in-house or on customer tools.
  • The position requires generating and presenting system performance data including MTBF, MTBI, and availability metrics to stakeholders.

Matching Summary

The role serves as the primary technical intermediary between customers and the division for escalations and fleet performance.

Salary

Not specified; Not specified; Benefits include health and wellbeing programs

Skills & Requirements

Must-have

  • Technical support for customer escalations
  • Fleet performance and system installation
  • Alpha and Beta site hardware support
  • ECO review and process data generation
  • MTBF and availability metrics reporting

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to present at customer level
  • Experience with consensus building
  • Supportive work culture adaptability
  • Willingness to travel 50% of time

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems with multiple information sources
  • Travel eligibility up to 50% of the time
  • Relocation eligibility required

Work Rights

Not specified

Tailored Resume

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