Desktop Support Technician I

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Fully remote
Desktop imaging technologies
Pc hardware knowledge
Asset tracking systems
Sparklight/Cable One is seeking a Desktop Support Technician I for a fully remote position, focusing on providing technical support related to workstation imaging, hardware troubleshooting, and inventory management. The ideal candidate should possess knowledge of desktop imaging technologies, hardware experience, and familiarity with operating systems like Windows 10 and 11, among other qualifications. The role offers a comprehensive benefits package and emphasizes a supportive and inclusive workplace culture

Job Summary

  • Sparklight/Cableone keeps customers and associates connected to what matters most, offering rewarding careers, community respect, and an inclusive workplace.
  • Essential duties include imaging workstations, managing asset retrieval, decommissioning equipment, assisting with user onboarding, and troubleshooting OS, hardware, and network issues.
  • The company offers a comprehensive benefits package including medical, dental, vision, life insurance, paid time off, 401(k) with company match, and tuition reimbursement.

Matching Summary

Match Score: 85

Sparklight/Cable One is seeking a Desktop Support Technician I for a fully remote position, focusing on providing technical support related to workstation imaging, hardware troubleshooting, and inventory management. The ideal candidate should possess knowledge of desktop imaging technologies, hardware experience, and familiarity with operating systems like Windows 10 and 11, among other qualifications. The role offers a comprehensive benefits package and emphasizes a supportive and inclusive workplace culture.

Skills & Requirements

Must-have

  • Desktop imaging technologies
  • PC hardware knowledge
  • Asset tracking systems
  • Package and ship equipment
  • Windows 10 and 11
  • Lifting at least 30lbs

Nice-to-have

  • Customer-focused support
  • Proactive problem-solving
  • Adaptable and flexible
  • Collaborative work environment

Key Requirements

  • A+ certified (preferred)
  • Active Directory experience (preferred)
  • SCCM experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter