The Intake Coordinator position at Creekside BH in Williamsburg, Virginia, seeks an individual to manage the in-patient intake process, including phone triage, patient assessments, and insurance verification. Candidates should have healthcare admissions experience, preferably in mental health or substance use, and possess strong interpersonal skills
Job Summary
The Intake Coordinator provides a single point of entry for in-patient intake and facilitates coordination between patients, referrals, and clinical staff.
The Pavilion at Williamsburg Place offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.
Summit BHC is dedicated to serving Veterans with specialized programming and values the unique strengths of the military community.
Matching Summary
Match Score: 85
The Intake Coordinator position at Creekside BH in Williamsburg, Virginia, seeks an individual to manage the in-patient intake process, including phone triage, patient assessments, and insurance verification. Candidates should have healthcare admissions experience, preferably in mental health or substance use, and possess strong interpersonal skills.
Skills & Requirements
Must-have
phone triage and patient call backs
insurance eligibility verification
pre-admission screenings and scheduling
communication with clinical and business staff
documentation of admissions process
Nice-to-have
knowledge of community resources
crisis intervention services
interpersonal and interviewing skills
telephone etiquette and paging procedures
Key Requirements
High school diploma or equivalent
Bachelor’s degree preferred in social work or related field
One or more years experience in healthcare admissions
CPR and de-escalation and restraint certification required
Experience in mental health or substance use disorder field preferred