This role provides hands-on technical support, troubleshooting, and operational execution to ensure system availability and compliance across manufacturing and laboratory operations
Job Summary
This role provides hands-on technical support, troubleshooting, and operational execution to ensure system availability and compliance across manufacturing and laboratory operations.
The position primarily supports non‑standard business hours, including nights, extended hours, weekends, holidays, and scheduled site shutdowns.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Matching Summary
This role provides hands-on technical support, troubleshooting, and operational execution to ensure system availability and compliance across manufacturing and laboratory operations.
Salary
Base: $62,050 - $75,190; Bonus/Equity: Additional incentive cash and stock opportunities may be available; Benefits: Health Coverage, Wellbeing Support, Financial Well-being and Protection, Work-life benefits
Skills & Requirements
Must-have
GMP-regulated environment support
Laboratory benchtop IT systems
Hands-on technical support
Troubleshooting and operational execution
Non-standard business hours support
Independent issue resolution
Nice-to-have
Collaboration with laboratory staff
Training laboratory personnel
Advancements in laboratory technology
Positive Company culture
Key Requirements
One year of technical support experience
Relevant IT certifications
Bachelor’s degree in IT, Computer Science, or related field preferred