Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Hardware and software maintenance
Troubleshoot technical issues
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Help Desk ticketing system
hardware and software maintenance
troubleshoot technical issues
end user training
Nice-to-have
customer service experience
systems administration
endpoint management
server management
Key Requirements
Bachelor's degree in computer science or related field
1 year of computer support experience
5 years of computer support experience
Proof of legal authority to work in the United States
Work Rights
Proof of legal authority to work in the United States