Job Summary

• The Senior Director, Renewals, EMEA provides strategic and operational leadership for the EMEA Regional Accounts renewals organisation, accountable for customer retention, renewal performance, and revenue protection across a large and complex portfolio.
• This role plays a critical leadership role in shaping renewal strategy, scaling high-performing teams, strengthening forecasting discipline, and partnering with senior leaders across Sales, Marketing, Customer Success, and Partner organisations.
• Candidates are expected to demonstrate experience leading large, multi-layered commercial or customer-facing teams within a B2B, technology-led, or subscription-based business, with direct accountability for renewals, recurring revenue, retention, or customer lifecycle performance at scale.

Matching Summary

Skills & Requirements

Key Requirements

• Leadership of large, multi-layered commercial teams
• Direct accountability for renewals/retention at scale
• Ownership of revenue forecasting and performance management
• Executive-level partnership with Sales, Marketing, CS
• Experience in matrixed, international organisations

Work Rights