Berater (d/m/w) Kundenservice Mit Kassenverantwortung
Deutsche Bank
Nürnberg, Germany
Hybrid
Central point of contact for customers
Support with transactions and administrative tasks
Promote digital services to customers
In the Private Banking division, Deutsche Bank bundles its expertise in private customer business with the brands Deutsche Bank and Postbank, serving as market leaders in Germany
Job Summary
In the Private Banking division, Deutsche Bank bundles its expertise in private customer business with the brands Deutsche Bank and Postbank, serving as market leaders in Germany.
You will be the central point of contact for customers, supporting them with transactions, service, and administrative tasks, while actively promoting digital services and scheduling appointments.
The bank offers a wide range of benefits covering professional and personal needs, including emotional, physical, social, and financial support, with flexible working models available.
Matching Summary
In the Private Banking division, Deutsche Bank bundles its expertise in private customer business with the brands Deutsche Bank and Postbank, serving as market leaders in Germany.
Skills & Requirements
Must-have
Central point of contact for customers
Support with transactions and administrative tasks
Promote digital services to customers
Active appointment scheduling for advisors
Manage daily cash inventory and process transactions
Handle cash, foreign currencies, and precious metals
Nice-to-have
Strong team spirit and service orientation
Friendly and confident demeanor
Interest in learning new tasks
Positive attitude for daily challenges
Interest in digital features and products
Key Requirements
Completed commercial apprenticeship or banking qualification
Reliable working method
First experience in appointment scheduling and customer handover