Four Seasons Hotels & Resorts is seeking an Assistant Manager for Technology Innovation & Data at their Nevis location. The role involves maintaining critical systems, providing technical support, and ensuring high service levels while contributing to a luxury guest experience
Job Summary
The role involves maintaining harmonious relationships with all departments while ensuring critical hotel systems operate twenty-four hours a day.
Candidates must assist in establishing user procedures, managing server infrastructure, and providing direct guest support for technical requirements.
The position requires adherence to Four Seasons' core technology standards and participation in property-level and corporate-initiated technology implementations.
Matching Summary
Match Score: 85
Four Seasons Hotels & Resorts is seeking an Assistant Manager for Technology Innovation & Data at their Nevis location. The role involves maintaining critical systems, providing technical support, and ensuring high service levels while contributing to a luxury guest experience.
Skills & Requirements
Must-have
Front Office Property Management System
Microsoft 365 Suite administration
Network infrastructure maintenance
Active Directory management
Server infrastructure troubleshooting
24/7 mission critical system support
Nice-to-have
Strong interpersonal skills
High levels of service delivery
Guest technical support experience
Third-party vendor management
Project implementation coordination
Key Requirements
Experience with PABX and HSIA systems
Knowledge of Food & Beverage Point of Sales systems