User Support Specialist, Advancement Systems - University Advancement

Washington University

St. Louis, MO, US
Base: $27.21 - $33.00 ph; bonus/equity: not specif...
Onsite
5 years relevant experience
High school diploma or equivalent
Timely resolution of technical issues
Washington University is seeking a User Support Specialist for its Advancement Systems team in St. Louis, MO. The role focuses on providing front-line support to users of the Advancement System, ensuring timely issue resolution and promoting a customer service-oriented approach

Job Summary

  • The User Support Specialist is responsible for providing professional and timely support to end users of the Advancement Systems.
  • Candidates with experience in fundraising or advancement within higher education are given a strong preference.
  • The position offers competitive benefits including up to 22 days of vacation, health insurance, and tuition coverage for employees and families.

Matching Summary

Match Score: 85

Washington University is seeking a User Support Specialist for its Advancement Systems team in St. Louis, MO. The role focuses on providing front-line support to users of the Advancement System, ensuring timely issue resolution and promoting a customer service-oriented approach.

Salary

Base: $27.21 - $33.00 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, retirement plan starting at 7%

Skills & Requirements

Must-have

  • 5 years relevant experience
  • High school diploma or equivalent
  • Timely resolution of technical issues

Nice-to-have

  • Experience working with senior-level management
  • Background in higher education advancement
  • Strong analytical thinking skills

Key Requirements

  • 5 years relevant experience
  • High school diploma or equivalent
  • No specific certification required

Work Rights

Not specified

Tailored Resume

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