Patient Service Coordinator Ahwfb

Advocate Health

Winston-Salem, North Carolina, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Customer service fast paced environment
High volume calls in-person requests
Verify insurance coverage authorization
Interview patients in-person and/or by phone to obtain all required information for hospital records and billing systems

Job Summary

  • Interview patients in-person and/or by phone to obtain all required information for hospital records and billing systems.
  • Verify insurance coverage and obtains authorization for all services requiring pre-certification.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Interview patients in-person and/or by phone to obtain all required information for hospital records and billing systems.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • customer service fast paced environment
  • high volume calls in-person requests
  • verify insurance coverage authorization
  • collect process upfront deposits
  • HIPAA compliance sensitive information

Nice-to-have

  • subject matter expert team training
  • participate performance improvement initiatives
  • navigate Internet Explorer Microsoft Office

Key Requirements

  • High school diploma or equivalent
  • Three years customer service experience
  • EPIC Cadence experience preferred
  • Expert knowledge patient access services
  • Thorough understanding insurance plans

Work Rights

Not specified

Tailored Resume

Cover Letter