As a Customer Service Agent, you will provide assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBO’s
Job Summary
As a Customer Service Agent, you will provide assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBO’s.
You will be the main point of contact for service requests, inquiries, suggestions and complaints, ensuring customer satisfaction by responding promptly, fairly and efficiently.
You will participate in the Safety & Quality Management System and represent Jet Aviation as one company internally and externally.
Matching Summary
As a Customer Service Agent, you will provide assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBO’s.
Skills & Requirements
Must-have
customer service
passenger and crew assistance
handling service requests
administrative tasks
safety and quality management
Nice-to-have
welcoming, friendly and respectful manner
calm and effective under pressure
strong initiative and self-direction
multicultural, challenging and innovative environment