Base salary not specified; cash-based incentive pr...
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10 years it service management experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
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Integer is seeking a Senior Manager of IT Service Management, responsible for overseeing ITSM processes, governance, and continuous improvement initiatives aligned with ITIL best practices. The role requires strong leadership, a deep understanding of IT governance, and a commitment to ensuring effective IT operations while fostering a collaborative and inclusive company culture.
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Job Summary
The role requires owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
Candidates must lead SOX IT General Controls audit readiness, defining evidence standards and ensuring ongoing compliance for the IT organization.
The position offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and 80 hours of company designated holidays.
Matching Summary
Match Score: 75
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Integer is seeking a Senior Manager of IT Service Management, responsible for overseeing ITSM processes, governance, and continuous improvement initiatives aligned with ITIL best practices. The role requires strong leadership, a deep understanding of IT governance, and a commitment to ensuring effective IT operations while fostering a collaborative and inclusive company culture.
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Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, life insurance, and 401(k) match
Skills & Requirements
Must-have
10 years IT Service Management experience
Strong ITIL v3 or v4 knowledge
SOX ITGC audit readiness leadership
Incident Change Problem Management oversight
CMDB governance and data integrity
Nice-to-have
ITIL Intermediate or Managing Professional certification
Experience with large-scale IT modernization
Executive communication and facilitation skills
Ability to balance control with agility
Data-informed leadership mindset
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of ITSM or IT Operations experience
Demonstrated experience with SOX ITGCs
Proven ability to lead through influence across teams