Lead Renewals & Customer Success Manager (german Speaking)

Culture Amp

London, United Kingdom
Not specified; competitive compensation pyckage; e...
On-site
Native german speaker
7+ years saas experience
Enterprise account management
This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor

Job Summary

  • This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor.
  • The successful candidate will lead complex contract negotiations and drive product adoption to ensure retention and revenue goals.
  • Culture Amp offers benefits including employee share options, a monthly life allowance, and quarterly company-wide wellbeing pauses.

Matching Summary

This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor.

Salary

Not specified; Competitive compensation package; Employee Share Options Program included

Skills & Requirements

Must-have

  • Native German speaker
  • 7+ years SaaS experience
  • Enterprise account management
  • Complex contract renewals
  • SaaS metrics proficiency

Nice-to-have

  • HR/People & Culture background
  • Mentorship and coaching skills
  • Salesforce and Vitally proficiency
  • Collaborative team approach
  • Strategic problem solving

Key Requirements

  • 7+ years in Customer Success or Renewals
  • Native German language proficiency
  • Experience with million-dollar-plus contracts
  • Proficiency in Salesforce and Vitally

Work Rights

Not specified

Tailored Resume

Cover Letter